Frequently Asked Questions
Find clear answers to the most common questions about our Hajj and Umrah packages, visa requirements, accommodation, transportation, and booking process. We’re here to help you prepare for a smooth and spiritually fulfilling journey.
Exclusive Deals
Why Choose Our Hajj & Umrah Travel Services?
Experience a hassle-free and spiritually enriching Hajj or Umrah journey with our carefully designed travel packages. Whether you’re looking for an affordable option or a premium experience, we provide reliable services, comfortable accommodations, and dedicated support to make your pilgrimage smooth and memorable.
Exclusive Deals
Why Choose Our Hajj & Umrah Travel Services?
Experience a hassle-free and spiritually enriching Hajj or Umrah journey with our carefully designed travel packages. Whether you’re looking for an affordable option or a premium experience, we provide reliable services, comfortable accommodations, and dedicated support to make your pilgrimage smooth and memorable.
Frequently Asked Questions
Find answers to the most common questions about Hajj and Umrah travel.
Travel & Booking
What documents are required for Hajj and Umrah?
- Valid passport (minimum 6 months validity)
- Hajj or Umrah visa
- Passport-size photographs
- Vaccination certificate (as required)
- Flight tickets
- Hotel booking confirmation
- Package confirmation
- National ID/Residence Permit (if applicable)
- Travel insurance (recommended)
What is the difference between Hajj and Umrah?
Hajj is a mandatory pilgrimage for eligible Muslims and is performed during specific Islamic dates in Dhul Hijjah. Umrah is a voluntary pilgrimage that can be performed throughout the year.
How far in advance should I book my Hajj or Umrah package?
It is recommended to book:
- Hajj: 6–12 months in advance.
- Umrah: At least 1–3 months before your planned travel date, especially during Ramadan and peak seasons.
How can I book a Hajj or Umrah package?
You can contact our team by phone, WhatsApp, or through our website. We’ll help you choose the right package, complete the documentation, and guide you through every step of your spiritual journey.
Packages & Accommodation
What is included in your Hajj and Umrah packages?
Most packages include:
- Visa processing
- Return airfare
- Hotel accommodation
- Ground transportation
- Airport transfers
- Religious guidance
- Customer support throughout the journey
Which hotel categories do you offer (3★, 4★, 5★)?
We offer a range of carefully selected 3★, 4★, and 5★ hotels in Makkah and Madinah to suit different budgets and preferences. Whether you’re looking for an affordable stay or a luxury experience close to the Holy Mosques, we have packages designed to meet your needs.
Can I customize my Hajj or Umrah package?
Yes. We offer customized packages based on your preferred travel dates, hotel category, airline, budget, and group or family requirements.
How long does an Umrah trip usually last?
Umrah packages generally range from 7 to 14 days, although longer customized packages are also available.
Travel Support
Do you provide airport pickup and drop-off?
Our Hajj and Umrah packages include comfortable airport pickup and drop-off services, along with transportation between Makkah, Madinah, and other designated locations, ensuring a smooth and hassle-free travel experience.
Is customer support available 24/7?
Our dedicated support team is available 24/7 to assist you throughout your Hajj or Umrah journey. Whether you need travel assistance, accommodation support, or emergency help, we’re just a phone call or WhatsApp message away
Can families and elderly people perform Umrah?
Yes. Families, senior citizens, and children can travel. Many travel agencies also provide wheelchair assistance, family rooms, and special support for elderly pilgrims.
What should I pack for Hajj or Umrah?
Essentials include:
- Ihram (for men)
- Modest clothing
- Comfortable walking shoes
- Personal hygiene items
- Prayer mat
- Qur’an
- Prescription medicines
- Power bank and charger
- Travel documents
Need Help With Your Umrah Trip?
We’re Here to Answer All Your Questions!
Write to us
info@alhashmitravels.co.uk
Address
40 Trinity Road Aston Birmingham B6 6AL
call us
020 81588 4411